Thrive Hormone Solutions Privacy Policy

This Privacy Policy explains how Thrive Hormone Solutions collects, uses, and protects the personal information you provide when you interact with our website. We are committed to protecting your privacy and handling your data responsibly. This policy applies solely to information collected through our website and not to any information collected offline.

1. Information We Collect:

We collect only limited types of information. We do not collect any sensitive health information. The information we collect falls into two categories:

• Technical Information: This includes information automatically collected when you visit our website. This typically involves:
  • Your IP address: We only gather this information for website performance analysis.
  • Browser type and version: This data helps us understand how users are accessing the website and identify potential compatibility issues.
  • Device information: We collect basic information about the device you use to access our website (e.g., operating system, type of device).
  • Cookies: We use cookies to improve your user experience. Cookies are small text files stored on your computer by your web browser. You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.
• Contact Information: We only collect the contact information you voluntarily provide. This includes:
  • Your Name: This is required to personalize your communication.
  • Your Email Address: This is required if you choose to contact us via email. We use this information to respond to your inquiries.
  • Your Phone Number: This is optional and is used solely for contact if you opt-in to receive communication by phone. We do not use your phone number for marketing purposes unless you give us your explicit consent.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• To operate and improve our website: The technical information we collect helps us improve site performance, identify and fix technical issues, and ensure a smooth user experience. For example, we might use IP address data to identify and block malicious activity. Browser information helps ensure our site serves content correctly across various browsers and operating systems.
• To respond to your inquiries: If you submit a contact form or send an email, your contact information is used to address your questions or requests.
• To improve our services: We use general site usage patterns (derived from aggregated, anonymized data) to improve site design and usability.
• For legal compliance: We may use your information to comply with applicable laws and regulations, court orders, or valid requests by law enforcement authorities.

3. Sharing Your Information:

We do not sell, rent, or trade your personal information to any third parties. We only share your information under limited circumstances:

• With service providers: We may engage third-party service providers (including web hosting providers and analytics companies) to assist us in operating our website. These providers only have access to the information needed to perform their specific tasks. These contracts ensure that our Third-Party service providers maintain an equivalent level of data privacy and compliance, handling your information according to our instructions and ensuring it is never used for their own purposes.
• Legal obligations: We will disclose your information if required to do so by law, or in response to a valid legal request.

4. User Rights:

You have several rights regarding your personal information:

• The right to access: You can request access to the personal information we hold about you.
• The right to rectification: You can request that we correct any inaccuracies in your information.
• The right to erasure (“right to be forgotten”): You have the right to ask us to delete your personal information, under certain circumstances. There may be exceptions to this right, such as when we are required to retain the data for legal or regulatory purposes.
• The right to restriction of processing: You have the right to restrict the processing of your personal information under certain circumstances.
• The right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, subject to legal restrictions.
• Right to object: You have the right to object to the processing of your personal information.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical and organizational safeguards designed to protect your data, that will be updated and reviewed regularly. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

6. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. We will post any changes on this page and amend the effective date accordingly.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us.

8. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.